If you hadn't heard, eBay launched a new product advertising service called Promoted Listings. Having seen the success of Amazon Spon...

Diversifying into multiple marketplaces is key to success in online selling. If you have all your eggs in the Amazon or eBay basket, you...

Over the past few months, I’ve been collecting feedback request emails and gathering stories from colleagues and friends on their purchase...

Everyone who sells on eBay knows the true meaning of the word competition. Unlike most other marketplaces, eBay empowers sellers to promo...

We are delighted to announce the launch of a new feature - eBay Order Search. eBay Order Search allows ReplyManager customers to search ...

Negative feedback is a harsh reality of trading online. It’s almost impossible to please customers all of the time. Sooner or later som...

I did most of my holiday shopping on Amazon this year.  But out of the 20 holiday purchases I made, only one seller sent a follow-up emai...