Thursday, June 13, 2013

Hello Baby! Customer Stories Feature

Hello Baby!  We would like to introduce Trevor Ginn, founder of Hello Baby, Ltd.  Since 2008, the company has had considerable success, turning over nearly £1million per year!  Learn which ReplyManager features work best for them and what advice they have for online sellers.
"ReplyManager's auto-response feature has helped to improve our contact time rating on Amazon which has improved our seller rating."

Hello Baby, Ltd. is an online retailer of baby and nursery products based in St. Albans, UK.  The company currently sells on multiple eBay and Amazon sites as well as its own website.

When asked if Hello Baby had any advice for online sellers, Trevor replied:

"We recently managed to improve our feedback by removing items which were causing us the most problems. For us, these were dropship products which we were not in control of the delivery process."




We would love to hear from you! Send an email to stories@replymanager.com. Tell us how ReplyManager helped improve your business and what advice you would give to other online sellers. You should also include a quick paragraph about your company, your name, website URL and a snazzy photograph of yourself.