Ready to setup another Amazon account to read in ReplyManager? Your RM template comes preconfigured with Amazon folders and rules for your first store and setting up additional stores is simple - just follow the steps below.
Nobody likes a cluttered inbox, and staying organized is the simplest way to stay on top of customer emails. One feature in ReplyManager allows users to manually select messages (related to the same order, customer, sale, etc.) and merge them into the same conversation. This is especially helpful when a customer sends a message outside of the original email thread (ex: customer doesn't reply directly to your message).
For some retailers, Valentine's Day is the second-most profitable time of the year next to the Christmas holiday. Between jewelry, candy, greeting cards, clothing and other gifts, Valentine's Day is expected to bring in nearly $17.3 billion in sales. Take a look at the National Retail Federation's recent survey to get an idea of what to expect this year.
In the past few years, mobile ecommerce has soared. In 2010, mobile made up only 3% of total ecommerce sales. By the end of last year's holiday season, that number increased to 11%. As more consumers turn toward mobile devices to make purchases, design trends that tailor shopper experiences to the device they use have been emerging. And implementing them could mean the difference between making or losing a sale.
When managing high volumes of email, nothing seems to take up more time than sorting through hundreds of messages to find what you're looking for. Thankfully, when using ReplyManager, users have a number of viewing options to choose from when inside a folder.
The US holiday shopping season was a success, bringing in $608.1 billion in sales between November and December (a 3.8 percent increase from last year). While free shipping and guaranteed delivery by Christmas gave consumers incentive to shop online, many were dissatisfied with their experience. A recent study shows that 1 in 10 eCommerce packages were received damaged this year.
Another successful year has come and gone. As consumer preferences continue to shift toward shopping online, we can expect 2014 to bring more success and opportunities to online retailers. So we decided to take a moment to reflect on some of the most popular topics we've covered in 2013 - from inventory management to marketplace response ratings.