The Accenture Global Consumer Pulse Research Study, a 10 year study tracking consumer activity worldwide, found that in the US, 53% of consumers switched providers because of bad service in at least one industry. They also found that 80% of the service changes that occurred could have been avoided with better customer service.
Thursday, March 26, 2015
Tuesday, March 24, 2015
Thursday, March 19, 2015
Thursday, March 12, 2015
Thursday, March 5, 2015
As Benjamin Franklin said; "In this world nothing can be said to be certain, except death and taxes.” It’s that time of year again for many. Tax season can be a big stressor for many business owners. A good way to reduce this stress is by being prepared. Below are three tips that may help you organize your business’s finances for tax season.
Thursday, February 26, 2015
The economic landscape is improving, and consumer confidence is on the rise! Due to an improving job market and lowered gas prices, shoppers are spending more freely than they had been in the past few years. This is an especially welcome trend for online sellers, as the seemingly continual upward movement of online sales ensures they are getting an increased share of retail sales profits.