Thursday, January 16, 2014

Top eCommerce Articles from 2013

Another successful year has come and gone. As consumer preferences continue to shift toward shopping online, we can expect 2014 to bring more success and opportunities to online retailers. So we decided to take a moment to reflect on some of the most popular topics we've covered in 2013 - from inventory management to marketplace response ratings.

How to Increase Amazon Response Ratings
This article provides tips for online retailers looking to maintain healthy response ratings within Amazon.

How to Manage Buyer Email [Infographic]
This eCommerce infographic highlights the importance of managing buyer email in order to boost ratings and maintain a positive customer service experience.

Product Photography: Let the Photos Sell the Product
The ability to convey a product's quality via images alone tends to yield higher conversion rates and improved customer satisfaction.

4 Reasons Why You Should Go Multi-Channel Right Now!
Mike Ugino, co-found of Sellbrite, highlights four reasons why online retailers should sell on multiple channels.

Importance of Inventory Management in Customer Retention & Satisfaction
Andy Easte, CEO of Agile Harbor, highlights the importance of inventory management in terms of customer retention and satisfaction.

by Samantha Warner
Marketing Extraordinaire