The ability to track packages at a reasonable expense when shipping overseas is at the top of many online retailers' wish lists. Doing so means that companies can provide reliable delivery options, greatly improving their online reputations.
Beginning July 28, 2013, free Electronic Delivery Confirmation for First Class Package International Service will be available to the following countries:
- Great Britain
- New Zealand
Your customers may not be aware of these changes - why not take advantage of this opportunity to showcase your customer service initiatives by updating your standard replies or auto-responders announcing the recent updates to your shipping policies.
by Samantha Warner