Friday, April 11, 2014

Security Update: The Heartbleed Bug

There's been a great deal of concern over the past few days regarding the Heartbleed Bug. It has affected many social, email, banking and ecommerce sites, including ReplyManager, so we wanted to let you know how we're handling it to keep your information secure.

The Heartbleed Bug is best defined as a vulnerability in the technology used to encrypt a secure connection between a browser and a website (OpenSSL). While we have no evidence of any breach, we have taken immediate action to fix the issue by installing new SSL certificates on the service. ReplyManager uses extended validation certificates, which provides an extra level of protection for our service.

As a precautionary measure, we suggest updating your passwords (if you haven't done so already).

Here's a look at some recent Heartbleed Coverage:

The Heartbleed Bug -
BBC News - "Heartbleed Bug: Tech Firms Urge Password Reset"
Mashable - "The Heartbleed Hit List: The Passwords You Need to Change Right Now"