ReplyManager on eBay Radio

Jodi Gaines Pereira, CEO and Co-Founder of ReplyManager, had the pleasure of joining Griff and Lee as a guest on eBay Radio this week.  During the show, Jodi discussed the importance of customer support and how it impacts online selling - along with some helpful tips to improve.

FAQs: Using the Resolution Center in ReplyManager

We've received some great feedback and suggestions regarding our recent integration with eBay's Resolution Center. Here's a look at some of the most frequently asked questions regarding the use and setup of this feature.